Privacy Policy

Clear privacy details for enquiries, bookings, and guest communication.

Adilo Villa collects only the information needed to run the booking experience securely and communicate with guests effectively. This page explains what is collected, why it is collected, how it is stored, and which third-party services are involved.

What data we collect

  • Name
  • Email address
  • Phone number
  • Booking details such as property, stay dates, guest count, and special requests
  • Payment information required to complete a booking through PayFast

Why we collect it

  • To process bookings and booking-related changes
  • To communicate with guests before, during, and after a stay
  • To send confirmations, updates, and support responses
  • To manage operational records connected to quotes, bookings, and payments

How it is stored

  • Guest and booking data is stored securely in Supabase
  • Data is used only for operating Adilo Villa and supporting the booking experience
  • Guest data is never sold
  • Guest data is never shared with third parties except where necessary to operate the service

Payment data

  • Payment data is processed by PayFast
  • Adilo Villa never stores card details on its own servers or in its own database
  • Only payment status, booking references, and operational reconciliation details are retained

Guest rights

  • Guests may request deletion of their personal booking data by emailing bookings@adilovilla.com
  • Guests may also contact Adilo Villa to ask what booking-related information is currently held

Cookie usage

  • Cookie usage is minimal
  • Session cookies are used for admin login only
  • Public visitors can browse the site without complex cookie-driven account flows

Third-party services used

  • PayFast
  • Resend
  • Supabase
  • Vercel
  • Google Analytics

Last updated

June 10, 2026